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Data Center Tour

Located in Knoxville, Tennessee, USA, our data center is World Class in terms of network connectivity and data center infrastructure design. We invite you to take a virtual tour of our data center and experience the World Class web hosting service we offer.

There are 6 major carriers that have fiber networks coming into the building. Our bandwidth provider ISDNnet uses a redundant system with fiber routes coming in and out from AT&T, WorldCom, Savis, Qwest, and BellSouth. This redundant network ensures a fast and reliable connection of your web site to the Internet. Unlike some of our competitors, we do not purchase cheap, low quality bandwidth from poor quality providers.

Four areas of the data center we would like to show you.

1. Clean and Reliable Power
2. Controlled Environment
3. Comprehensive Security
4. Class A+ Servers and Equipment

1. CLEAN AND RELIABLE POWER

The building has two power substation feeds from the electric utility company. Underground utilities protect the critical systems from outages resulting from fallen power poles and redundant utility supplies provide the "second source" when the first sub-station fails.

Our data center is further protected against power failures by power generator and UPS. Clean Power is very important to sensitive systems. Municipal power requires filtering and surge protection. The entire data center receives it's power from a very large bank of specialized batteries which are continuously charged by municipal power. This system also bridges the gap from utility outage to generator start-up.

Kohler Diesel Generator Back-up provides the assurance available only from having your own power source. The generator is tested every week to ensure all failover systems work perfectly. When a power outage is detected, the generator will start automatically within 15 seconds. With one tank of diesel in the generator, it can power 12,000 servers for 36 hours. Fuel can be added to keep the network up and running indefinitely.

Now lets go to Controlled Environment to continue the tour.

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