Visit our Secure Customer Care Help Desk Our Help Desk is used to track your support requests 24/7. We encourage you to use this for fast response to your questions or problems.

We believe in the following:

• We will not give you a "sugar-coated" answer. We will tell you the problem regardless of whether or not we think you will like the answer.

• Integrity is the hallmark of our company. If it is our fault, it's our fault and we will say so.

• If we do not live up to our guarantees, you get credit for the time of the problem. It's that simple.

• You will always get a highly trained, qualified tech support person when you use our Secure Customer Care Help Desk.

• Technical Support by phone is available from 9 am - 5 pm (Eastern Standard Time) M-F. See Contact Us page for our phone numbers and contact information

• We make an attempt to handle support requests in less than 24 hours. If it will take longer, you'll get an email requesting more information or informing you of the reason behind the delay.

Frequently Asked Questions: Click Here 

Important Support Tutorials, News and Updates: Click Here

Useful Hosting Downloads Software and Tools: Click Here

If you love our service and support, we would appreciate your letting us know and if desired, we will add your review to our testimonials page. If you are unhappy in any way, please tell us and we will strive to make it right for you.